As a small business owner, you have a lot of daily responsibilities to manage your expanding enterprise. You most likely try to do it all, including handling your office lines and missed calls, which could cost your customers.
Having a live receptionist can free up your time so you can get back to your area of expertise while they help schedule appointments, respond to general questions, take calls, and distribute messages to your office and staff.
An Extension Of Your Team
The SmartPhone Secretary for small businesses has the knowledge and experience to handle a wide range of small businesses.
Using a personalized greeting and script, your callers are asked the right questions. You provide us with specific instructions on how you want your calls handled. After communicating with your caller and assessing the type of call, their message is taken and dispatched to the appropriate person. Your urgent messages can be promptly sent to a designated or on-call staff member. Follow-up phone calls can be made as well. For office and non-urgent calls, you have the option to schedule a message summary to be delivered at a predetermined time, or messages can be sent to you as soon as they are taken. Our web-portal is where you can access all messages, on-call schedules, and staff member details at any time.
The SmartPhone Secretary is a live small business answering service. All receptionists, secretaries, and agents are U.S.-based. We offer live, reliable phone answering 24/7, bilingual agents, a customized greeting and message script, accurate and prioritized message taking, emergency on-call scheduling, preferred contact method dispatching, fast emergency dispatching, a secure web portal, and so much more.
You can rely on us
The SmartPhone Secretary’s answering service for small businesses is not just an answering service; it's an entire message management system and a great choice to help you grow and keep your business thriving. Have peace of mind knowing that your business and customers are managed with care.
Find out today why small business companies trust the SmartPhone Secretary.